Orders & Payment
How do I place an order?
– Just browse our shop, pick what you love, and check out — it’s that simple!
What payment methods do you accept?
– We accept all major debit/credit cards, UPI, net banking, and popular wallets.
Is it safe to pay on your website?
– Yes! All transactions are encrypted and 100% secure.
Is COD Available?
– No! We accept only Prepaid Orders.
Shipping
How long does delivery take?
-Orders are dispatched within 48 hours of being placed, and delivery usually takes a 3-4 days depending on your location.
Do you offer free shipping?
-Yes! Free shipping on all orders above 499/-. A flat fee of 60/- applies below that.
Do you ship across India?
-Yes, we ship all over India.
How can I track my order?
Once your order is dispatched, you’ll get your tracking number via WhatsApp.
Returns & Exchanges
What is your return policy?
We don’t offer returns, but if your product arrives damaged, we’ll provide an exchange.
My product arrived damaged, what do I do?
No worries — just make sure you have an unboxing video, then reach out to us and we’ll arrange an exchange.
Can I exchange an item?
Yes, if your product arrives damaged. Just reach out to our support team on Whatsapp (+91 73049 97806) with your unboxing video. Our team would respond within 12 hours.
Product Care
Are your products handmade?
Yes! Each piece is handmade with care, and many can be personalized too.
How do I care for my jewelry?
Keep it away from water, perfume, and direct sunlight, and store it in a soft pouch when not in use.
Can I get a name or text added to my piece?
Absolutely — many of our pieces can be personalized. Just check the product page or message us!